Welcome to Sky Cosmetics. These Terms & Conditions govern your access to and use of the Sky Cosmetics website, skycosmetics.co, and your purchase of products through the website. By accessing the website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
About Sky Cosmetics
Sky Cosmetics operates an online store offering skincare, haircare, cosmetics, beauty, and personal-care products to customers in India and internationally. These Terms apply to all visitors, customers, and users of the website.
Website Use
You may use the Sky Cosmetics website for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access to any part of the website or its systems, or use the website for any fraudulent, unlawful, or harmful activity.
Sky Cosmetics reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, its users, or its business interests, subject to applicable law.
Product Information
We make reasonable efforts to ensure that product names, descriptions, images, ingredients, specifications, availability, and other information displayed on the website are accurate and up to date.
Product images are provided for visual representation and actual packaging, colour, texture, labelling, or appearance may vary depending on the product, manufacturer, batch, screen settings, or packaging updates.
Customers are responsible for reviewing product information, ingredients, usage instructions, warnings, and suitability before purchasing or using a product. If you have allergies, sensitivities, or specific concerns regarding a product, you should review the available product information and consult an appropriate professional where necessary.
Product Availability
All products displayed on the website are subject to availability. Sky Cosmetics may update, discontinue, restrict, or temporarily remove products from sale at any time without prior notice.
If a product becomes unavailable after an order has been placed, Sky Cosmetics may contact the customer regarding the available options, including cancellation and applicable refund arrangements.
Prices and Taxes
Product prices displayed on the website are subject to change without prior notice. The applicable price at the time an order is successfully placed will generally apply to that order, except where an obvious pricing or technical error has occurred.
Any applicable taxes, duties, shipping charges, or other charges will be displayed or communicated where applicable. International customers may be responsible for customs duties, import taxes, brokerage charges, or other charges imposed by the destination country.
Orders and Order Acceptance
Placing an order through the website constitutes a request to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance.
Sky Cosmetics reserves the right to cancel or decline an order where there is a product availability issue, pricing or listing error, payment problem, suspected fraudulent activity, incorrect customer information, shipping restriction, or other legitimate reason, subject to applicable law.
If an order is cancelled after payment has been received, any eligible refund will be processed according to the applicable refund process.
Payment
Sky Cosmetics accepts the payment methods made available during checkout. Payment must be successfully completed through the available payment method before an order can be processed, unless otherwise expressly stated on the website.
Cash on Delivery is not currently available.
Customers are responsible for providing accurate payment and billing information. Sky Cosmetics does not store complete payment card information where payment processing is handled by third-party payment providers.
Order Cancellation
Customers may request cancellation before the order has been dispatched.
To request cancellation, contact Sky Cosmetics as soon as possible using info@skycosmetics.co or +91 82890 57215 and provide the relevant order details. Once an order has been dispatched, cancellation may no longer be possible.
Where cancellation is approved, any eligible refund will be processed according to the applicable Refund & Return Policy and payment provider procedures.
Shipping and Delivery
Sky Cosmetics ships to customers in India and selected international destinations.
Orders are generally processed and prepared within 1–2 business days, subject to product availability, order verification, payment confirmation, and other operational requirements. Standard delivery generally takes 5–7 business days after dispatch for applicable domestic orders.
Delivery times may vary depending on destination, courier availability, weather, public holidays, customs procedures, unforeseen events, or other circumstances beyond the reasonable control of Sky Cosmetics.
For additional information, customers should refer to the Sky Cosmetics Shipping Policy published on the website.
Returns, Replacements and Refunds
Returns, replacements, cancellations, and refunds are governed by the Sky Cosmetics Refund & Return Policy.
Due to the nature of skincare, cosmetics, haircare, and personal-care products, opened, used, tested, or altered products may generally not be eligible for return or refund.
Eligible claims relating to damaged, defective, incorrect, missing, or expired products must be reported within the applicable timeframe stated in the Refund & Return Policy and may require verification through photographs, videos, order information, or other supporting details.
Customers should not send products back without receiving confirmation and return instructions from Sky Cosmetics.
Customer Accounts
Where account registration is available, customers are responsible for maintaining the confidentiality of their account information and for activities carried out through their account.
Customers agree to provide accurate and current information when creating an account or placing an order and to update information when necessary to ensure successful communication and delivery.
Sky Cosmetics may restrict or suspend an account where there is reasonable concern regarding unauthorized use, fraudulent activity, misuse of the website, or violation of these Terms, subject to applicable law.
Promotions and Discounts
Sky Cosmetics may occasionally offer promotional campaigns, discounts, coupon codes, special offers, or other promotional benefits.
Promotional offers may have specific eligibility requirements, validity periods, product restrictions, usage limits, or other conditions. Unless expressly stated otherwise, promotional offers cannot be combined with other offers and have no cash value.
Sky Cosmetics reserves the right to modify or withdraw a promotional offer where reasonably necessary, subject to applicable law.
Intellectual Property
All content available on skycosmetics.co, including text, graphics, photographs, product images, logos, designs, icons, videos, website layouts, and other materials, is owned by or licensed to Sky Cosmetics or its respective rights holders unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit website content without prior written permission from the appropriate rights holder.
Third-Party Services and Links
The Sky Cosmetics website may use or integrate third-party services such as payment providers, delivery partners, analytics services, communication services, or other technology providers.
Third-party services may operate under their own terms, conditions, and privacy policies. Sky Cosmetics is not responsible for the independent policies, practices, availability, or content of third-party services except where responsibility cannot lawfully be excluded.
The website may also contain links to external websites. Such links are provided for convenience and do not necessarily represent an endorsement or guarantee by Sky Cosmetics.
Website Availability
Sky Cosmetics aims to keep the website available and functioning properly but does not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
The website may occasionally be unavailable due to maintenance, technical issues, updates, hosting problems, security measures, or circumstances beyond our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, Sky Cosmetics will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products where such liability may lawfully be excluded.
Nothing in these Terms is intended to exclude or restrict any consumer rights, statutory rights, or liability that cannot legally be excluded or restricted under applicable law.
Force Majeure
Sky Cosmetics will not be considered responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control. Such circumstances may include natural disasters, severe weather, government actions, transportation disruptions, communication failures, technical outages, labour disruptions, public emergencies, or other unforeseen events.
Where such circumstances occur, Sky Cosmetics will make reasonable efforts to resume affected services or fulfil orders as soon as reasonably possible.
Privacy
Your use of the Sky Cosmetics website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and processed.
By using the website, you acknowledge that you have reviewed the applicable Privacy Policy.
Changes to These Terms
Sky Cosmetics may update or modify these Terms & Conditions from time to time to reflect changes in products, services, website functionality, business practices, legal requirements, or other operational needs.
The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website after an update may constitute acceptance of the revised Terms, subject to applicable law.
Governing Law
These Terms & Conditions are governed by the applicable laws of India, subject to any mandatory consumer protection or other statutory rights that apply to customers.
Any dispute arising in connection with the website, products, or these Terms will be addressed in accordance with applicable law and the courts or legal forums having appropriate jurisdiction.
Contact Us
If you have questions regarding these Terms & Conditions, an order, a product, payment, cancellation, delivery, or any other matter relating to Sky Cosmetics, you can contact us through the details below.
Sky Cosmetics
Email: info@skycosmetics.co
Phone / WhatsApp: +91 82890 57215
Website: skycosmetics.co