At Sky Cosmetics, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through skycosmetics.co. This Privacy Policy explains how we collect, use, protect, and process your information when you browse our website, create an account, place an order, contact us, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
Information We Collect
When you interact with Sky Cosmetics, we may collect information that you voluntarily provide to us, including your name, email address, phone number, billing information, shipping address, account information, order details, and information provided when you contact our customer support team. We collect this information primarily to process your orders, deliver products, communicate with you, and provide customer support.
When you make a payment through our website, your payment may be processed by a third-party payment gateway. Sky Cosmetics does not generally store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy and security practices.
When you visit our website, certain technical information may also be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, website interaction information, referring source, and the date and time of your visit. This information may be used to maintain website functionality, improve performance, understand website usage, and help protect the website from security threats.
How We Use Your Information
Sky Cosmetics may use the information collected from you to process and fulfil your orders, arrange delivery, confirm order details, process payments, respond to enquiries, provide customer support, manage your account where applicable, and communicate important information relating to your purchases.
We may also use information to improve our website, products, services, and customer experience, detect and prevent fraudulent or unauthorised activity, maintain website security, comply with applicable legal requirements, and communicate information about products, offers, promotions, or other updates where permitted by applicable law.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience. Cookies may help us remember your preferences, maintain your shopping cart, understand how visitors use our website, analyse website performance, and support relevant advertising or marketing activities where applicable.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and performance of some parts of our website.
Sharing of Information
Sky Cosmetics does not sell your personal information as a standalone product. We may share information that is reasonably necessary with trusted service providers who assist us in operating our business and providing services to you.
This may include payment processing providers, shipping and courier partners, website hosting and technology providers, analytics and security providers, customer support providers, and marketing or advertising service providers where applicable. We may also disclose information when required to comply with applicable laws, legal proceedings, government requests, or to protect the rights, property, security, and legitimate interests of Sky Cosmetics, our customers, or others.
Payment Security
Payments made through our website may be processed through secure third-party payment providers. Sky Cosmetics does not ask customers to provide confidential authentication information such as card PINs, banking passwords, OTPs, or similar credentials through email, WhatsApp, or customer-support messages.
Customers should never share such confidential information with anyone claiming to represent Sky Cosmetics.
Data Security
Sky Cosmetics takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
While we take reasonable steps to protect your information, you should also take appropriate precautions when using our website and keep any account credentials confidential.
Data Retention
Sky Cosmetics may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, maintaining transaction records, providing customer support, resolving disputes, preventing fraud or misuse, and complying with applicable legal, accounting, tax, and regulatory requirements.
When information is no longer required for a legitimate business purpose or legal obligation, it may be deleted, anonymised, or otherwise appropriately disposed of.
Your Privacy Choices
Depending on applicable law, you may have certain rights relating to your personal information, including requesting access to information held about you, requesting correction of inaccurate information, requesting deletion where legally applicable, withdrawing consent where processing is based on consent, and opting out of certain promotional communications.
To make a privacy-related request or raise a concern regarding your personal information, you may contact Sky Cosmetics using the contact details provided below. We may need to verify your identity before processing certain requests.
Marketing Communications
Where applicable, Sky Cosmetics may send promotional communications relating to our products, offers, launches, discounts, or other updates. You may choose to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us directly.
Even if you opt out of promotional communications, you may continue to receive important service-related communications such as order confirmations, payment information, delivery updates, and other communications necessary to fulfil your orders.
Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services. These third-party services operate independently and may have their own privacy policies and terms.
Sky Cosmetics is not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with personal information.
Children’s Privacy
Sky Cosmetics does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. Our website is intended for general consumers and is not specifically directed toward children.
If you believe that a child has provided personal information to Sky Cosmetics inappropriately, please contact us so that we can review the matter and take appropriate action where required.
International Data Processing
Sky Cosmetics may provide products and services to customers in India and internationally. As a result, certain personal information may be processed by service providers located outside the country in which you reside.
Where applicable, such processing will be carried out subject to appropriate legal, contractual, and security safeguards.
Changes to This Privacy Policy
Sky Cosmetics may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology, legal requirements, or privacy practices.
Any updated version of this Privacy Policy will be published on this page with a revised Last Updated date. We encourage you to review this page periodically to remain informed about how we handle personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Sky Cosmetics handles your personal information, you can contact us using the details below.
Sky Cosmetics
Email: info@skycosmetics.co
Phone / WhatsApp: +91 82890 57215
Website: skycosmetics.co
We will review privacy-related enquiries and respond appropriately in accordance with applicable requirements.
Consent
By using skycosmetics.co, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.